SMS Terms of Service

By opting in to SMS from a web form or other method, you are agreeing to receive SMS messages from Oakville Industries LLC. These may include:

Order alerts
Delivery updates
Scheduling or appointment confirmations
Account-related notifications

Message frequency may vary.
Message and data rates may apply.

Consent for SMS Communications: Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.
Types of SMS Communications: The following types of messages may be sent after obtaining consent:
Customer Care: Updates on orders, deliveries, or other relevant information.
Appointment Reminders: Reminders about upcoming appointments or events.
Example Message:

"Hi [Customer Name], this is a reminder about your upcoming shipment with IGC on [Date] at [Time]. Thank you!"
To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."
Standard Messaging

To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://www.industry-group.com.

Standard Messaging Disclosures:

To opt out of SMS communications, simply reply with "STOP."

For assistance or inquiries, reply with "HELP."
Message and data rates may apply.

Sample Response for "HELP" Reply:
"For further assistance, please visit our website at www.industry-group.com or contact us at 302 574-6584."

Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

Opt-In Method:
You may opt-in to receive SMS messages from IGC in the following ways:

Verbally, during a conversation
By submitting an online form

Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

See our Privacy Policy here:
https://www.industry-group.com/privacy-policy